Distance Sales Agreement

DISTANCE SALES AGREEMENT

This Distance Sales Agreement (“Agreement”) is entered into electronically between the Seller and the Buyer under the terms and conditions set out below.

1. Parties

Seller:
WALLUPIN STUDIO LTD
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@wallupin.com
Website: https://wallupin.com

Buyer:
Any individual or entity placing an order through the website.

By placing an order through https://wallupin.com, the Buyer confirms that they have read, understood, and accepted the terms of this Agreement.

2. Subject of the Agreement

This Agreement governs the sale and delivery of products offered by the Seller through the website https://wallupin.com, including but not limited to wall art, sculptures, relief artworks, and decorative art pieces.

3. Product Information

The type, title, quantity, price, and payment method of the purchased products are specified in the order summary presented to the Buyer at the time of purchase.

All prices displayed on the website are final prices unless otherwise stated.

4. Payment

The Buyer agrees to complete payment using the available payment methods on the website.

Payments may be processed through secure payment service providers including iyzico or other integrated payment systems.

The Seller reserves the right not to process orders until payment confirmation is received.

5. Delivery

Products purchased through the website will be delivered to the shipping address provided by the Buyer during checkout.

Delivery times may vary depending on production time, shipping location, and logistical conditions. Estimated delivery times are stated on the product pages.

The Seller shall not be held responsible for delays caused by shipping carriers, customs procedures, or force majeure circumstances.

6. Right of Withdrawal

The Buyer has the right to withdraw from the purchase within 14 days of receiving the product, without providing any reason.

To exercise the right of withdrawal, the Buyer must notify the Seller via email within the specified period.

The right of withdrawal does not apply to:

  • Custom-made or personalized products

  • Products produced specifically according to the Buyer’s request

  • Products that have been used or damaged after delivery

Returned items must be unused and in resalable condition.

7. Returns and Refunds

Once the returned product is received and inspected by the Seller, a refund will be issued within 14 days using the same payment method used by the Buyer.

Shipping costs related to returns may be the responsibility of the Buyer unless the product is defective or incorrect.

8. Dispute Resolution

Any disputes arising from this Agreement shall first be attempted to be resolved amicably between the parties.

For international sales, applicable consumer protection laws and the legal jurisdiction of the Seller’s registered country may apply.

9. Acceptance

By completing a purchase through the website, the Buyer confirms that they have read and accepted the terms of this Distance Sales Agreement.

This Agreement becomes effective electronically at the time the order is placed.

What makes Wallupin pieces unique?


Wallupin creates collectible art objects inspired by some of history’s most enduring masterpieces. Each piece reinterprets classical forms for contemporary interiors, offering museum-level aesthetics designed for everyday living.

Are these original artworks?


Our works are original reinterpretations inspired by classical art traditions. They are not replicas of specific museum pieces, but contemporary designs created to evoke timeless forms and aesthetics.

Are the pieces limited editions?


Wallupin focuses on collectible designs produced in controlled quantities to preserve exclusivity.

Do you ship worldwide?


Yes — we deliver safely to collectors worldwide. Shipping times and options are shown at checkout based on your location.

How are the pieces packaged?


Each item is carefully protected using reinforced packaging to ensure it arrives in perfect condition. We treat every shipment as a collectible object.

How long does delivery take?


Delivery times vary by destination but typically range between 5–12 business days after dispatch. Tracking information is provided once your order ships.

What if my item arrives damaged?


If your piece arrives damaged, contact us within 48 hours with photos of the packaging and item. We will arrange a replacement or solution as quickly as possible.

Can I return my order?


We offer returns within 30 days of delivery for unused items in their original condition. Please contact us before returning any item for instructions.

How can I contact you?


Our team is happy to assist you.
Contact us anytime at:

info@wallupin.com