Privacy Policy

Wallupin Studio Ltd — Privacy Policy

This Privacy Policy describes how Wallupin Studio Ltd ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from wallupin.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view, search terms that referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: data files placed on your device that include an anonymous identifier. To learn more, visit allaboutcookies.org.
  • Log files: track actions on the Site including IP address, browser type, referring pages, and timestamps.
  • Web beacons, tags, and pixels: electronic files that record how you browse the Site.

When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information." Together, Device Information and Order Information are referred to as "Personal Information."

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to fulfil orders, process payments, arrange shipping, send order confirmations, and communicate with you. We use Device Information to improve and optimise our Site, and to assess the performance of our marketing campaigns.

We may also use your Personal Information to send you marketing communications about our products and studio releases, where you have opted in to receive these.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with the following third parties to help us operate the Site:

  • Shopify: powers our online store. Privacy policy at shopify.com/legal/privacy
  • Google Analytics: helps us understand how customers use the Site. Opt out at tools.google.com/dlpage/gaoptout
  • Meta (Facebook/Instagram): used for advertising and remarketing purposes. Opt out at facebook.com/settings/?tab=ads

We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to show you targeted advertisements we believe may be of interest to you. You can opt out of targeted advertising at any time:

  • Facebook: facebook.com/settings/?tab=ads
  • Google: google.com/settings/ads/anonymous
  • General opt-out: optout.aboutads.info

YOUR RIGHTS (EUROPEAN AND UK RESIDENTS)

If you are a resident of the European Economic Area or United Kingdom, you have the right to access, correct, update, or request deletion of your personal information. To exercise this right, please contact us using the details below.

Please note that your information may be processed and transferred outside of Europe in order to fulfil your order.

DATA RETENTION

We retain your Order Information for our records unless and until you ask us to delete it.

MINORS

This Site is not intended for individuals under the age of 13.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

CONTACT

For questions about your privacy or to exercise your rights, please contact us:

Email: info@wallupin.com Wallupin Studio Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom